Delays and Cancellations - Bus

Schedules and services are subject to change without notice. Ontario Northland may substitute alternate carrier or means of transportation.

Unscheduled delays can sometimes occur. Ontario Northland is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it has no control. Alternatively, where Ontario Northland fails to provide on-time reliable service for reasons wholly within our control, refunds, vouchers or alternate travel arrangements may be offered.


Arrivals, departures, and connections at times stated are not guaranteed. Ontario Northland is not responsible for the expense of connecting bus service missed as a result of a delay.

How do I find out if my bus is running late or on-time?

We will do our best to provide up to the date information on any bus delays. Please note buses may depart an origin station on time, but experience travel delays enroute. Please call us at 1-800-461-8558 to receive the current information we have available.

Delays and Cancellations - Train

Ontario Northland strives to provide train service that is on time and reliable. However, delays may sometimes occur. We will do our best to keep you informed of these delays, while enroute or in the station. The alerts notification bar will advise you in the event of a train delay. Alternatively, you may call us at 1-800-265-2356 to obtain up to date train information.