Accessibility

Accessibility to our services

At Ontario Northland, our goal is to provide access to all our services to all people through:

  • the development and improvement of accessible public transportation and communication services;
  • ensuring our facilities are barrier free;
  • providing barrier free employment and employment opportunities; and
  • establishing a culture in which persons with disabilities are addressed as quickly and routinely as all customers.

Ontario Northland has compiled a comprehensive Accessibility Plan and Customer Service Policy to improve access and opportunities for people with disabilities.  We have developed a thorough Feedback Process which provides for those with or families of one with a disability to be encouraged to identify, remove and prevent barriers so they can fully take part in life.

How may we assist you?

At Ontario Northland, we strive to improve the accessibility to our products and services for our customers with disabilities. We would welcome your comments, questions and suggestions about ways to improve the provisioning of our goods or services to people with disabilities.