Communications and Issues Management Specialist

Opportunity Reference #
North Bay
Posting Date
Closing Date
Time Sensitive


POSITION:                Communications and Issues Management Specialist 

REPORTS TO:          Director of Marketing and Communications

DEPARTMENT:         Marketing and Communications  

LOCATION:               North Bay

REFERENCE:           800-111-22


Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services.  We employ over 750 skilled professionals and are over 110 years old and proud of our heritage and connection to the communities we serve.  We are focused on moving forward with the goal of being a valued leader in transportation for the next 100 years.  We offer competitive salary, excellent benefits and pension.


The Communications and Issues Management Specialist anticipates, identifies, researches and monitors emerging issues and trends with potential implications for Ontario Northland. This role is responsible for providing advice and making recommendations on matters related to communications and media relations and will write plans and news releases.



  • Leads and coordinates the development of various types of communications materials including communications plans, briefing notes, news releases, and speaking notes on a variety of issues
  • Conducts detailed reviews and edits materials ensuring they are consistent, on-brand, clear, accurate and effective
  • Coordinates approvals with multiple stakeholders
  • Finds or creates opportunities to enhance company profile with external stakeholders and plans corporate events
  • Provides communication advise on emerging issues to the senior team and coordinates responses in the event of a crisis
  • A key liaison with external stakeholders providing information, approvals and status updates
  • Prepares responses to media inquiries and cultivates and maintains strong relationships with media outlets
  • Fact checks and ensures information is accurate



  • University degree or college diploma in journalism, public relations, or business administration
  • Experience in crisis communications or issues management
  • Natural storyteller with the ability to write clearly and concisely
  • High level of political acuity, judgment, and diplomacy, including the handling of confidential, sensitive subject matter
  • Ability to prioritize among competing demands and remain focused on key objectives
  • Strong analytical thinker, able to recognize and understand complex issues and their implications on image and reputation
  • Experienced with digital platforms and willing and able to quickly learn software applications
  • Ability to communicate in French an asset

NOTE: All Ontario Northland employees are required to be fully vaccinated as a condition of employment in accordance with Ontario Northland’s COVID-19 Vaccination Policy.

CLOSING DATE:  January 31, 2022 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number to:


Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

Pour des renseignements en français composez le 1.800.363.7512 poste 494.