Maintenance, Repair, Operations (MRO) Materials Management Specialist (2 Year Contract)

Opportunity Reference #
North Bay
Posting Date
Closing Date
Time Sensitive


POSITION:                 Maintenance, Repair, Operations (MRO) Materials Management Specialist (2 Year Contract)  

REPORTS TO:            Manager of Enterprise Asset Management

DEPARTMENT:           Finance

LOCATION:               North Bay

REFERENCE:            800-142B-23


Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services.  We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve.  We are focused on moving forward with the goal of being a valued leader in transportation.  We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.


The MRO Materials Management Specialist is responsible for defining, prioritizing, and accepting the ONTC MRO materials management Infor EAM/GIS software solution delivered by the EAM Program.  The MRO Materials Management Specialist will work in partnership with internal / external customers to identify user needs, help customers understand product business value and work with cross-functional teams to oversee and support the Infor EAM/GIS product release.  The MRO Materials Management Specialist will ensure MRO materials management features related to the Infor EAM/GIS product support departmental needs and make ONTC EAM goals and objectives a reality.


  • Work with internal and external customers to analyze their business needs and align Infor EAM/GIS MRO materials management product features to support required business unit needs
  • Maintain the MRO materials management Infor EAM/GIS product roadmap
  • Develop product scope and backlog items that will guide the Infor EAM/GIS software development effort
  • Solve product-related problems, make decisions, complete trade-off analysis to keep work on track
  • Define product objectives and success factors that will support achievement of EAM goals and objectives
  • Develop an understanding of end-to-end customer experience requirements
  • Gather input from end user stakeholders during product vision and concept development
  • Assesses value, and prioritizes use case scenarios to ensure work focuses on features that will deliver maximum value that are aligned with ONTC EAM goals and objectives
  • Help define the minimally viable product that will deliver the best value to customers
  • Develops and maintains an appropriately prioritized backlog of user stories for implementation
  • Acts as a product champion and as the primary contact for questions related to the product
  • Develops appropriately detailed requirements for product features so they can be translated to development
  • Research and analyzes market, the users, and roadmap for the product
  • Supports the design and integration of IPSECA (identify, plan, schedule, execute, close, analyze) maintenance work management product features
  • Supports cut-over activities between legacy maintenance management systems and Infor EAM including, but not limited to: stores information, non-stores information, bill of materials
  • Ensures MRO materials management product features delivery high customer satisfaction
  • Supports the development of MRO materials management work flows and standard operating procedures
  • Helps business units use EAM data to support MRO materials management improvements
  • Participates in software design, acceptance testing, training development
  • Participates in the delivery of training on MRO materials management Infor EAM/GIS functionality
  • Ensures interdependencies are considered between asset management, maintenance management, MRO materials management and other software products that comprise the asset information management system.
  • Increases understanding of Agile practices, new technology opportunities and other new trends



  • Completion of a degree in Engineering, Economics, Business, Marketing or a related discipline – or a combination of education, training and experience deemed equivalent
  • 3 years’ experience in MRO materials management, including, but not limited to: stores management, purchasing, procurement management, storeroom layout and stocking methods, inventory and control procedures, storeroom inventory control improvements, storeroom measurement, MRO material optimization
  • Knowledge of EAM /CMMS (Centralized Maintenance Management System), ERP, reporting software products is preferred
  • Experience in end user design is preferred
  • Maintenance Management Professional Certification or Diploma considered an asset
  • Supply Chain Management Certification or Diploma is considered an asset
  • Understanding and experience with Agile software development methodologies considered an asset
  • Interpersonal skills and developing relationships with team members and customers
  • Experience with defining software features and minimally viable products
  • Knowledge about defining a software product roadmap
  • Outstanding communication, presentation and ship skills
  • Excellent organization, attention to detail and time management skills
  • Analytical and problem-solving skills
  • 25% travel to North Bay and ONTC offices, subject to program demand


BACKGROUND INVESTIGATION: Criminal record check, employment references, education verification.


CLOSING DATE:  March 16, 2023 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.


Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

Pour des renseignements en français composez le 1.800.363.7512 poste 494.