Passenger Code of Conduct

Ontario Northland is committed to providing a safe and pleasant environment for all its passengers and employees. The Passenger Code of Conduct policy is intended to provide guidelines to users of Ontario Northland’s transportation systems and facilities.

The following disrespectful or unsafe behaviour will not be tolerated on board Ontario Northland transportation services or in our stations:

  • Endangering the safety of others or the safe operation of a bus or train
  • Verbal or physical abuse
  • Threats, harassment or intimidating behaviour
  • Intoxication and/or disorderly conduct
  • Smoking or the use of electronic smoking devices
  • Consumption or distribution of personal alcoholic beverages, marijuana or illegal substances
  • Carrying a weapon or a false declaration that you or any other person is carrying a weapon.

In case of disrespectful or unsafe behaviour, transportation privileges may be refused. Police may also be asked to intervene and offenders may be prosecuted.