Accessibility

Ontario Northland is committed to treating all people with dignity and respect. We believe in inclusion and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing, identifying and removing barriers to accessibility. We are committed to shaping our services and information in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR). 

Accessibility Advisory Committee

Formed in 2021, Ontario Northland’s Accessibility Advisory Committee (AAC) provides valuable input that betters our policies, planning and services. The AAC consists of volunteers from throughout our service territory with a wide disabilities and experiences. The AAC consists of:

  • Dorothy Macnaughton, Sault Ste. Marie, ON 
  • Jake Beaton, North Bay, ON 
  • Madelaine Kioke, Timmins, ON 
  • Charles Tossell, Sudbury, ON
  • Marcia Yale, Huntsville, ON

 

Travel for Passengers with Disabilities

Ontario Northland is proud to provide accessible bus and rail services. We accommodate most wheeled mobility devices on our services and passengers can travel with service animals.

It is important to note that not all third-party agency partners who provide passenger pick up and drop off are accessible. Ontario Northland aims to have as many accessible stops as possible, but some remote locations make this challenging. If you have specialized travel needs or want to discuss an accessibly at one of our agency locations, connect directly with one of our ticket agents at passengercare@ontarionorthland.ca or 1-800-461-8558.